Privacy Policy

1. Overview

This Privacy Policy describes how Roche NYC LLC (d/b/a Roché) (“we,” “us,” or “our”) collects, uses, and protects your information when you access or use our website and services. By using this website, you agree to the terms of this Privacy Policy.


2. Information We Collect

– Personal Information

We may collect personal information that you voluntarily provide when interacting with our website, including your name, email address, phone number, and any details submitted through contact forms, property inquiries, or account registrations.

If you create an account or save listings, we may also store your preferences, saved properties, and search criteria.

– Automatically Collected Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages viewed, and interactions with listings or search features.

– Property Search & User Activity

As part of the functionality provided by our platform, we may collect information related to your property searches, filters, saved listings, and browsing activity. This helps us improve your experience and present more relevant listings.


3. How We Use Your Information

We use your information to respond to inquiries, provide property details, and facilitate real estate services. This includes connecting you with agents, scheduling showings, and delivering relevant listing updates.

We may also use your information to personalize your experience, including recommending properties based on your preferences or previous activity on the site.

Additionally, we use collected data to improve website performance, analyze usage trends, and enhance the functionality of features such as search, maps, and listing displays.

From time to time, we may send communications related to listings, services, or opportunities that may be of interest to you. You may opt out of marketing communications at any time.


4. Sharing of Information

We do not sell your personal information.

We may share your information with agents affiliated with Roche NYC LLC (d/b/a Roché) in order to respond to your inquiries and provide services. We may also share information with trusted third-party service providers who assist with website hosting, analytics, communication tools, and mapping services.

Information may also be disclosed where required by law, regulation, or legal process, or in connection with a business transaction such as a merger or acquisition.


5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and support core features of the platform, including saved searches, login sessions, and user preferences.

Cookies may also be used for analytics and performance tracking. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly as a result.


6. Third-Party Integrations

Our website may integrate with third-party services to provide enhanced functionality. These may include mapping services such as Google Maps, analytics providers, and listing data feeds.

These third parties may collect information in accordance with their own privacy policies. We are not responsible for the practices or content of these external services.


7. Data Security

We implement commercially reasonable safeguards designed to protect your personal information. While we take appropriate measures to secure your data, no system can guarantee complete security.


8. Your Rights and Choices

You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of receiving marketing communications at any time by following the unsubscribe instructions included in our communications.


9. Fair Housing Commitment

Roche NYC LLC (d/b/a Roché) is committed to equal housing opportunity and complies with the Fair Housing Act and all applicable federal, state, and local laws. We do not use personal information to discriminate against any individual or group.


10. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.


11. Children’s Privacy

This website is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of those changes.


13. Contact

If you have any questions regarding this Privacy Policy or our data practices, please contact:

Roche NYC LLC (d/b/a Roché)

Phone: (212) 227-8281 | info@roche.nyc

Contact information available on this website


 

New York Privacy Addendum

 

New York Privacy Rights

Residents of New York may have certain rights regarding their personal information under applicable laws and regulations.

You may request access to the personal information we maintain about you, request corrections to inaccurate information, or request deletion of your information, subject to legal and business requirements.

To submit a request, please contact us using the information provided on our website.


Data Use Transparency

We collect and use personal information solely for legitimate business purposes, including responding to inquiries, facilitating real estate services, improving our website, and communicating relevant opportunities.

We do not sell personal information.


Non-Discrimination

We will not discriminate against you for exercising any privacy rights. All users will receive equal access to our services and offerings.


Fair Housing Alignment

All data practices are conducted in alignment with the Fair Housing Act and applicable New York State and local housing laws. Personal information is not used in any manner that would result in unlawful discrimination.